Bitget blocked your funds or withdrawal — what to do
Bitget freezes withdrawals via risk control: triggers are sharp volume changes, copy-trading payouts, risky deposit trails and KYC mismatches. Procedures are standard but demand communication discipline.
Why accounts get frozen
Withdrawal risk control
Atypical volumes, new devices, fast in-out cycles.
Deposit AML screening
High-risk trail on incoming funds — frozen pending explanations.
Copy-trading checks
Large copy-trading payouts get an extra review.
KYC mismatch
Third-party payment methods or profile data discrepancies.
What to do — step by step
- Pass the requested verification immediately.
- Prepare a deposit trace: TxIDs, sources, platforms.
- Get an AML report on your addresses before submitting explanations.
- Build a Source of Funds in English: bank, deals, exchange history.
- Keep communication written; silence beyond 2-3 weeks — escalate to compliance.
What NOT to do
- Do not drip-withdraw to new addresses during review — it adds triggers.
- Do not change your source-of-funds story between replies.
What Onyx does in your case
- Forensic report on your addresses (Chainalysis/TRM class): what exactly triggered the flag and your real distance from the risk cluster.
- Source of Funds dossier — a chronological reconstruction of your capital with documents, in the format compliance actually reads.
- Communication with Bitget compliance — one verified position instead of ticket chaos.
Frequently asked questions
How long do Bitget reviews take?
Simple checks — days; AML cases with Source of Funds — weeks, up to 90 days in complex scenarios.
My copy-trading payout was frozen. Why?
Large or abrupt payouts get extra control: the exchange checks both the trader and the followers' sources. Document your side — it usually resolves.
Can I trade while withdrawals are frozen?
Often yes. But every new operation complicates the trace — pausing activity during the case is wiser.
Other platforms
Free preliminary case assessment
Describe your situation — we will return an honest assessment: what is realistically possible, how long it takes and what it costs. No "guaranteed unlocks" — they do not exist; compliance decides.