How we work: the rules we don't break
In a niche where people have already been scammed once — first by a fraudster, then by an "unlocker with a guarantee" — trust isn't declared, it's proven by rules. Below are our operating principles. They make us turn away a share of inquiries, which is exactly why they mean something.
No "guaranteed unlock" promises
Unlock decisions are made solely by the platform's compliance department. Nobody outside it — not a lawyer, not an "insider at the exchange", not us — can guarantee an outcome. If someone promises you a guarantee, you are looking at the second wave of fraud: "unlockers" charging upfront for decisions that aren't theirs. We answer for what we control: the quality of forensics, the completeness of the dossier and the discipline of communication — the things that actually move a decision.
AML screening before every case
Before taking a case, we run the client's addresses through our own check of the same class (cluster analysis, tracing) the exchange uses to look at you. If the funds carry a real criminal trail, we decline: working with such flows means complicity in laundering. This filter also protects honest clients — when we submit a dossier, compliance knows we don't bring them dirty cases.
Sanctions cases are off the table
Sanctions exposure (OFAC SDN and equivalents) is the scenario where a platform acts under law with almost no discretion — and where "help" easily becomes sanctions-evasion facilitation. We do not take cases with a real sanctions trail and do not assist with circumventing restrictions, regardless of the amount.
No invented numbers or case studies
We don't publish a "98% success rate": such a statistic cannot be honestly computed in this niche — cases differ by type, amount and state at the moment of intake. We publish only real cases, only with the client's consent; the examples on this site are explicitly labelled as representative. If statistics ever appear here, it will be an anonymised quarterly sample with methodology, not a marketing number.
Staged payment, clear scope
Free preliminary assessment → fixed-fee diagnostics → engagement tied to outcome. At every stage you know what you are paying for, you see an interim result, and you can stop. There is no "pay for everything upfront".
Minimal data — and never your seed phrase
For an assessment we need only a contact and a description of the situation; for diagnostics — public addresses and TxIDs that are visible on-chain anyway. We never ask for seed phrases, private keys, passwords or account access — and no legitimate party does. If a "specialist" asks for your seed, that is a theft in its final stage.
What we don't do
We don't "withdraw funds around the exchange" — no such mechanism exists. We don't submit knowingly false explanations to compliance: one exposed lie buries the entire case. We don't assist with ban evasion — a new account instead of the blocked one only aggravates the matter. We don't sell "insider contacts at the exchange".
What working on a case looks like
- Free assessment: you describe the situation via the form — we reply whether there is a case to work on and which scenarios are realistic.
- Screening: we check your addresses with our own tooling — at this stage it becomes clear what triggered the flag.
- Diagnostics: we reconstruct the flow of funds, localise risky links, and shape the line of explanation.
- Dossier: we assemble a Source-of-Funds package and an independent forensic report — in the language compliance reads daily.
- Communication: structured responses to the competent addressee until the platform's final decision.
Start with a free assessment
Describe your situation — platform, restriction type, amount. We will answer honestly, including the option "we can't help in this case".
Free preliminary case assessment
Describe your situation — we will return an honest assessment: what is realistically possible, how long it takes and what it costs. No "guaranteed unlocks" — they do not exist; compliance decides.