How we work: the rules we don't break
In a niche where people have already been scammed once (first by a fraudster, then by an "unlocker with a guarantee"), trust cannot be declared. It has to be proven by rules. Below are our operating principles. They make us turn away a share of inquiries, which is exactly why they mean something.
No "guaranteed unlock" promises
Unlock decisions are made solely by the platform's compliance department. Nobody outside it can guarantee an outcome: not a lawyer, not an "insider at the exchange", not us. If someone promises you a guarantee, you are looking at the second wave of fraud, where "unlockers" charge upfront for decisions that are not theirs to make. We answer for what we control: the quality of the forensics, the completeness of the dossier and the discipline of the communication. Those are the things that actually move a decision.
AML screening before every case
Before taking a case, we run the client's addresses through our own check of the same class (cluster analysis, tracing) the exchange uses to look at you. If the funds carry a real criminal trail, we decline: working with such flows means complicity in laundering. This filter also protects honest clients: when we submit a dossier, compliance knows we don't bring them dirty cases.
Sanctions cases are off the table
Sanctions exposure (OFAC SDN and equivalents) is the scenario where a platform acts under law with almost no discretion, and where "help" easily turns into facilitating sanctions evasion. We do not take cases with a real sanctions trail and do not assist with circumventing restrictions, regardless of the amount.
No invented numbers or case studies
We don't publish a "98% success rate": such a statistic cannot be computed honestly in this niche, because cases differ by type, by amount and by their state at the moment of intake. We publish only real cases, only with the client's consent; the examples on this site are explicitly labelled as representative. If statistics ever appear here, it will be an anonymised quarterly sample with methodology, not a marketing number.
Staged payment, clear scope
Free preliminary assessment → fixed-fee diagnostics → engagement tied to outcome. At every stage you know what you are paying for, you see an interim result, and you can stop. There is no "pay for everything upfront".
Minimal data, and never your seed phrase
For an assessment we need only a contact and a description of the situation; for diagnostics we need the public addresses and TxIDs that are visible on-chain anyway. We never ask for seed phrases, private keys, passwords or account access, and no legitimate party does. If a "specialist" asks for your seed phrase, you are watching a theft in its final stage.
What we don't do
We don't "withdraw funds around the exchange", because no such mechanism exists. We don't submit knowingly false explanations to compliance: one exposed lie buries the entire case. We don't assist with ban evasion, because a new account in place of the blocked one only makes the situation worse. We don't sell "insider contacts at the exchange".
What working on a case looks like
- Free assessment: you describe the situation in the form, and we reply whether there is a case to work on and which scenarios are realistic.
- Screening: we check your addresses with our own tooling. At this stage it becomes clear what triggered the flag.
- Diagnostics: we reconstruct the flow of funds, localise the risky links, and shape the line of explanation.
- Dossier: we assemble a Source-of-Funds package and an independent forensic report, written in the language compliance reads every day.
- Communication: structured responses to the competent addressee until the platform's final decision.
Start with a free assessment
Describe your situation: the platform, the type of restriction, the amount. We will answer honestly, and that includes telling you "we can't help in this case".
Free preliminary case assessment
Describe your situation and we will give you an honest assessment: what is realistically possible, how long it takes and what it costs. No "guaranteed unlocks": they do not exist, because the decision sits with compliance.