ONYX//AML
Bybit · Frozen Funds

Bybit froze your funds (Risk Control) — what to do

Bybit blocks via its own Risk Control: sudden withdrawal limits, video-verification requests, an "additional review" letter. Frequent causes are deposits from grey P2P flows and sub-account activity. The 2026 freeze wave grew sharply with stricter AML engines.

Why accounts get frozen

Risk Control review

Automatic trigger: abrupt pattern change, new devices/geo, a large withdrawal after a series of small deposits.

Deposit AML screening

Incoming funds with a "toxic" trail — the exchange asks to explain the origin.

KYC mismatch

Account data does not match payment methods (someone else's card or banking).

What to do — step by step

  1. Pass the requested verification (video/selfie) immediately — delay reads as evasion.
  2. Prepare a trace of your deposits: where funds came from, TxIDs, platforms.
  3. Collect proof of ownership of payment methods (cards/accounts must be yours).
  4. Form one consistent compliance response: capital chronology + documents.

What NOT to do

What Onyx does in your case

  1. Forensic report on your addresses (Chainalysis/TRM class): what exactly triggered the flag and your real distance from the risk cluster.
  2. Source of Funds dossier — a chronological reconstruction of your capital with documents, in the format compliance actually reads.
  3. Communication with Bybit compliance — one verified position instead of ticket chaos.

Frequently asked questions

How long after Bybit video verification?

Usually days to 2-3 weeks. If silence exceeds a month — a written escalation to compliance, not new support tickets.

Bybit asks about deposits from two years ago. Normal?

Yes, AML retrospection is standard: screening re-scores old transactions on new data. Build your Source of Funds across the whole history.

I traded from a relative's card. Any chance?

The hardest Bybit scenario: payment-method ownership is a core requirement. Honestly: without documentary proof of the link, chances are low.

Other platforms

Free preliminary case assessment

Describe your situation — we will return an honest assessment: what is realistically possible, how long it takes and what it costs. No "guaranteed unlocks" — they do not exist; compliance decides.

CASE INTAKE // FREE ASSESSMENT

Confidential. We run our own AML screening first: cases involving sanctioned or knowingly illicit flows are declined — including any sanctions-evasion scenarios.